Papillon Learning Center Papillon Business Solutions© sprang from Papillon Learning Center© in 1998.

Papillon Learning Center© (PLC) was a brick-and-mortar tutoring center and toy store in Cloverdale, California from 1987 to 1998. Its main focus was on working with school-age children who needed a little boost to become exceptional students. The center's philosophy was that children learn by doing. They bring with them various levels of knowledge and through a process of problem solving, they can acquire new, more useful concepts. The retail component included learning games, nature-related toys, and arts & crafts supplies. More than 300 students received one-on-one personalize support during the 11 years.

In the summer of 1998, PLC closed its doors and PBS was opened online as a Web site developer and Webmaster service.

About PBS Staff
  • Owner, Lou Thompson - Resume
Non-Profit and For-Profit Cumulative Experience and Skill Sets
  • Teacher & Trainer - Evaluation and Consultation; Individualize Teaching; Monitor Learning; Revise Strategies; Leadership Training Seminars; Time-Management Seminars; Computer Training for Job Market Re-Entry; Placement Test Preparation; Hosted Five Foreign Exchange Students; Speaker; Credentialed for Multi-subject Classrooms
  • Counselor & Advocate - Provide Support for Parents & Their Children Regarding Issues Relating to Public School Including Responsibilities of Public Education; Represent Students During Meetings Between Parents and School Staff; Facilitate
  • Research & Development - Daily Report of Business Systems; Analysis; Document & Program Design; Five-year Planning for Finance and Public Relations; Procedure Books; Internal Controls; Mission/Value Statements
  • Public Relations - Strong Interpersonal Skills; Assertive; Team Member; Writer (Series of Business Profiles, One-Time News Articles); Promotion; Speaker; Desktop Publisher; Newsletters (Traditional/Electronic)
  • Development, Fund Raiser & Event Planner - Major Event Planning (One-Day to Four-Day Events); Grant Writing & Management; In-Person & Written Solicitations; Follow-Up; Familiar with IRS Requirements; Publicity; Marketing
  • City Development & Planning - Appointed Member of Fiscal Review and Parking Review Committees; Active Chamber of Commerce Member; Downtown Merchants' Association
  • Entrepreneur, Consultant & Retailer - Successful Ten-Year Tutoring Business Conducted from Professional Downtown Office; Incorporation of Retail Department; Marketing; Hospitality; Independent; Web Design; Educational Toys & Games; Employee Hiring and Management; Relationships with Nationally Recognized Wholesalers; Created All Forms Relating to Business; Environment Design; Display
  • Office Skills - Computer; Business Plan; Highly Skilled at Document Creation; Databases; Tax Preparation; Budgets; Bookkeeping; Phones; Scheduling; Written Communications; Billing; Archiving; Travel Planning
  • Employer - Create Applications and Pre-Employment Testing Tools; Interviewing; Develop Health & Safety Procedures; Scheduling; Evaluations; Inter-Office Communications; Employee Management (Accountants, Administrative Assistants, Tutors, Reception, Sales); Weekly Meetings; Hire/Fire; Job Descriptions
  • Negotiator & Shop Steward - Conflict Resolution; Mediation; Arbitration; Negotiation
  • Activities & Recreation Planner - Create and Direct Summer Recreation Program for Community; Parks and Recreation Commissioner; Director of Recreation for Private Business
  • Non-Profit Organization - Director on Executive Boards; Various Offices Held Including Presidency of Seven Boards; Build/Manage Completely Electronic Focus Group: Employed by Eight Non-profits (CEO, CFO, COO, Director of Finance, Director of Administrative Services)
Sonoma County Community Service

Daughters of the American Revolution
Sonoma County Museum
Redwood Empire Food Bank
Circle of Sisters – St. Joseph Healthcare System
Department of Health Services, Sonoma County
YWCA Sonoma County
Becoming Independent
Sonoma County Down Syndrome Support
ALA East Palo Alto Unit 472
California Girls State
Project Graduation Sonoma County
Project Graduation Cloverdale
Cloverdale Citrus Fair
American Legion Auxiliary
City of Cloverdale
Lions Clubs International
Cloverdale 4-H
Jefferson School PTA/Site Council